NextinGaming.com Limited Warranty
Introduction
At NextinGaming.com, we stand behind the quality of our products and want you to be satisfied with your purchase. This limited warranty covers defects in materials and workmanship in gaming products sold and shipped by NextinGaming.com and purchased by you, the original end-user customer.
What Does This Warranty Cover?
This limited warranty covers defects in materials and workmanship in NextinGaming.com gaming products during the warranty period, including:
- Gaming desktops and laptops
- Gaming monitors
- Gaming keyboards and mice
- Gaming headsets and controllers
- Gaming components (GPUs, CPUs, motherboards, RAM, storage drives)
- Flight and racing simulators
- Gaming chairs
- VR headsets
- Gaming desks
- RGB lighting kits
- Gaming carpets and accessories
- Custom gaming PCs
- Pre-built gaming PCs
- Gaming laptops
- Gaming monitors and displays
- Gaming TVs
- Gaming projectors
- Gaming routers
- Gaming modems
- Gaming mice
- Gaming keyboards
- Gaming headsets
- Gaming speakers
- Gaming controllers
- Gaming steering wheels
- Flight sim controls and cockpits
- Racing sim controls and cockpits
- Gaming chairs
- Gaming bean bags
- RGB LED strips
- RGB case fans
- RGB coolers
- Custom liquid cooling kits
- GPUs
- Graphics cards
- Motherboards
- CPUs
- Computer memory
- Internal hard drives
- Solid state drives
- Gaming laptop cooling pads
- Gaming apparel
- Gaming gloves
- Mouse pads
- Gaming glasses
- Hand warmers
- Wrist rests
- Gaming carry cases
- Controller chargers
- Game capture cards
This extensive list applies to new products purchased directly from NextinGaming.com or authorized resellers.
Who is Covered?
This warranty extends to the original end-user purchaser of the product. Proof of purchase is required for any warranty claims.
Warranty Periods
The warranty periods for NextinGaming.com products are as follows:
- Gaming desktops and laptops: 1 year limited warranty
- Gaming monitors: 3 years limited warranty
- Gaming keyboards and mice: 2 years limited warranty
- Gaming headsets and controllers: 1 year limited warranty
- Gaming components (GPUs, CPUs, motherboards, RAM, storage drives): 2 years limited warranty
- Flight/Racing simulators: 1 year limited warranty
- Gaming chairs: 1 year limited warranty
- VR headsets: 1 year limited warranty
- Gaming desks: 5 years limited warranty
- RGB lighting kits: 2 years limited warranty
- Gaming carpets and accessories: 1 year limited warranty
- Custom gaming PCs: 3 years limited warranty
- Pre-built gaming PCs: 1 year limited warranty
- Gaming laptops: 1 year limited warranty
- Gaming monitors and displays: 1 year limited warranty
- Gaming TVs: 1 year limited warranty
- Gaming projectors: 2 years limited warranty
- Gaming routers: 1 year limited warranty
- Gaming modems: 1 year limited warranty
- Gaming mice: 2 years limited warranty
- Gaming keyboards: 2 years limited warranty
- Gaming headsets: 1 year limited warranty
- Gaming speakers: 2 years limited warranty
- Gaming controllers: 1 year limited warranty
- Gaming steering wheels: 1 year limited warranty
- Flight sim controls and cockpits: 1 year limited warranty
- Racing sim controls and cockpits: 1 year limited warranty
- RGB LED strips: 2 years limited warranty
- RGB case fans: 2 years limited warranty
- RGB coolers: 2 years limited warranty
- Custom liquid cooling kits: 1 year limited warranty
- GPUs: 3 years limited warranty
- Graphics cards: 3 years limited warranty
- Motherboards: 3 years limited warranty
- CPUs: 3 years limited warranty
- Computer memory: Lifetime limited warranty
- Internal hard drives: 3 years limited warranty
- Solid state drives: 5 years limited warranty
- Gaming laptop cooling pads: 1 year limited warranty
- Gaming apparel: 90 days limited warranty
- Gaming gloves: 90 days limited warranty
- Mouse pads: 1 year limited warranty
- Gaming glasses: 1 year limited warranty
- Hand warmers: 1 year limited warranty
- Wrist rests: 1 year limited warranty
- Gaming carry cases: 1 year limited warranty
- Controller chargers: 1 year limited warranty
- Game capture cards: 1 year limited warranty
The warranty period starts on the original date of purchase. Proof of purchase is required to validate the warranty period.
What is Not Covered by This Warranty?
This limited warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, abuse, neglect, improper installation or unauthorized modification
- Damage caused by attempted repairs/upgrades not performed by NextinGaming.com or authorized service agents
- Cosmetic damage that does not affect functionality
- Damage caused by external factors such as power fluctuations, weather events or acts of God
How to Obtain Warranty Service
If you discover a defect and need warranty service during the warranty period:
- Contact NextinGaming.com customer support via email, live chat or phone to troubleshoot the issue.
- If the issue cannot be resolved remotely, you will be provided with instructions for sending in the defective product along with proof of purchase and other required documentation.
- Upon receiving and validating your warranty claim, NextinGaming.com will, at its sole discretion, repair or replace the defective product. Replacement parts and products will be new or equivalent to new in performance and reliability.
- For repaired products, the warranty period will continue from the original date of purchase. For replaced products, the warranty period will be based on the replacement item’s standard limited warranty period.
Shipping Costs
For valid warranty claims:
- NextinGaming.com will cover shipping costs to send defective products to our service center.
- We will cover shipping costs to return repaired or replaced products to customers within Canada.
- For customers outside of Canada, return shipping costs may apply.
Limitation of Liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES AND CONDITIONS, INCLUDING WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NEXTINGAMING.COM EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS NOT STATED HEREIN.
IN NO EVENT WILL NEXTINGAMING.COM BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING ANY LIABILITY FOR LOSS OF USE, LOSS OF PROFITS, BUSINESS INTERRUPTION, PERSONAL INJURY, OR ANY OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF NEXTINGAMING.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Governing Law
This Limited Warranty shall be governed by the laws of Canada and the laws of the province or territory in Canada in which the customer resides.
Contact NextinGaming.com
If you have any questions about this warranty or need assistance obtaining warranty service, please contact our helpful support team:
Phone: 1-800-123-4567
Email: sales@nextingaming.com
Live Chat: Available on nextingaming.com
We provide English and French customer support 7 days a week from 8am – 9pm Eastern Time.